Payment Terms

Last updated: February 25, 2026

At Dr. Personal Injury Growth, we strive to provide transparent and straightforward payment processes for our services. By engaging with our services, you agree to the following payment terms and conditions. These terms apply to all clients utilizing our performance-based personal injury patient acquisition services and related offerings.

Payment Methods

We accept the following forms of payment for our services:

• Credit and Debit Cards — We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover.
• ACH / Bank Transfer — Payments may be made via Automated Clearing House (ACH) bank transfers where applicable.
• Other Payment Methods — Additional payment methods may be accepted as specified in your individual service agreement or as communicated by our team.

All payments are processed through secure, encrypted payment systems to protect your financial information.

Payment Due Dates

Payment obligations are determined by the type of service and your specific agreement:

• One-Time Services — Payment is due at the time of purchase or upon receipt of invoice, unless otherwise agreed upon in writing.
• Recurring Services — For ongoing or subscription-based services, payment is due on the recurring schedule outlined in your service agreement (e.g., monthly, quarterly).
• Custom Agreements — If a custom payment schedule has been arranged, payments are due according to the terms specified in your signed service agreement.

Late Payments

We understand that circumstances can occasionally delay payments. However, please be aware of the following:

• Payments not received by the due date may be subject to a late fee as outlined in your service agreement.
• Continued failure to remit payment may result in the suspension or termination of services.
• If you anticipate difficulty making a payment on time, we encourage you to contact us through our website as soon as possible to discuss potential arrangements.

We are committed to working with our clients and will make reasonable efforts to accommodate legitimate scheduling concerns when communicated proactively.

Refunds and Cancellations

Due to the nature of our services — which include marketing, advertising, and personal injury patient acquisition strategies — please note the following:

• Refunds — All payments are non-refundable. Services begin immediately upon payment and marketing, advertising, and patient acquisition resources are deployed right away. No refunds, credits, or fee waivers will be issued for any reason, under any circumstances.
• Cancellations — You may cancel your service in accordance with the terms specified in your service agreement. Cancellation does not entitle you to a refund for any payments already made or services already rendered.
• Cancellation Notice — Unless otherwise specified in your agreement, cancellation requests should be submitted in writing with reasonable advance notice prior to the next billing cycle.

Subscription Services

For clients enrolled in subscription or recurring service plans:

• Your payment method will be automatically charged on the agreed-upon schedule (e.g., monthly) until the service is cancelled.
• To cancel a subscription, you must provide written notice before the start of the next billing cycle.
• Failure to cancel before the billing date will result in a charge for the upcoming period.
• Changes to your subscription plan or billing frequency may be requested by contacting us through our website.

Taxes and Additional Fees

All prices quoted for our services are exclusive of applicable taxes, unless explicitly stated otherwise. You are responsible for any sales tax, use tax, value-added tax, or other governmental charges that may apply to your purchase of our services, based on your jurisdiction. Any additional fees related to payment processing or special service requests will be communicated to you in advance.

SMS / Text Messaging Terms

By opting in to receive SMS text messages from a healthcare practice through the Dr. Personal Injury Growth platform, you agree to the following terms:

• Program Description — You will receive text messages related to your care at the enrolled healthcare practice, including appointment reminders, intake form requests, treatment follow-ups, case status updates, and responses to your inquiries.
• Message Frequency — Message frequency varies. You may receive multiple messages per week depending on your appointment schedule, treatment plan, and case activity. Recurring messages may be sent.
• Costs — Message and data rates may apply. Your mobile carrier's standard messaging and data rates will apply. Dr. Personal Injury Growth is not responsible for any charges imposed by your mobile carrier.
• Opt-Out — You may opt out of text messages at any time by replying STOP to any message. You will receive a one-time confirmation and no further messages will be sent. To re-subscribe, reply START.
• Help — For assistance, reply HELP to any message or email support@drpersonalinjurygrowth.com.
• Consent — Your consent to receive text messages is not required as a condition of purchasing any goods or services. You may revoke consent at any time.
• Carrier Liability — Carriers (T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages.
• Privacy — Your phone number and messaging data will be handled in accordance with our Privacy Policy. Your SMS consent and phone number will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Your information may only be shared with third-party SMS service providers (such as Twilio) solely for the purpose of delivering text messages you have consented to receive.

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and other major U.S. carriers.

Changes to Payment Terms

Dr. Personal Injury Growth reserves the right to modify these payment terms at any time. Changes will be communicated to affected clients through our website, email, or other reasonable means. Continued use of our services after any modifications to these terms constitutes your acceptance of the updated payment terms. We encourage you to review this page periodically to stay informed of any changes.

Questions?

If you have any questions about these payment terms, or if you need to discuss your payment options, please contact us through our website. We are happy to assist you and ensure a smooth experience with our services.